Chick-fil-A isn’t slowing down anytime soon, and 2026 is shaping up to be a pivotal year. After several headline-making changes in recent years, the chicken chain is preparing for even bigger moves ahead. From behind-the-scenes business shifts to aggressive expansion plans, the brand is clearly thinking long-term. Loyal customers may notice changes both at home and abroad. Here’s a closer look at what Chick-fil-A has lined up for 2026.
Owner-Operator Model Takes Center Stage
One of the most significant changes coming in 2026 is a shift in how some Chick-fil-A locations are run. Licensed locations, often found on college campuses or in hospitals, will transition to the owner-operator model. This move will affect about 425 locations nationwide. The goal is to create a more consistent customer experience across all restaurants.
Why Licensed Locations Are Changing
Licensed locations operate differently from traditional Chick-fil-A restaurants. These spots currently lack access to certain brand features customers expect. By switching to the owner-operator model, Chick-fil-A aims to standardize operations. This shift ensures guests get the same experience regardless of location. Consistency is the driving force behind this change.
Tech Perks Expand to More Restaurants
Once converted, these locations will gain access to Chick-fil-A’s technology platforms. Customers will be able to use the Chick-fil-A App and the Chick-fil-A One Membership program. Branded gift cards will also be redeemable at these locations. These conveniences were previously unavailable at licensed restaurants.
New Scholarship Opportunities for Employees
The transition brings benefits for employees as well. Workers at converted locations will become eligible for Chick-fil-A Remarkable Futures Scholarships. These scholarships range from $1,000 to $25,000 for college education. It’s a notable perk that supports long-term career development. Chick-fil-A has emphasized employee investment as part of the shift.
Change Will Roll Out Gradually
This transformation won’t happen overnight. Chick-fil-A plans to honor existing licensing agreements before converting locations. The process will take several years to complete. This phased approach allows for smoother transitions for staff and customers alike. Patience is built into the strategy.
Expansion Across Strategic U.S. Markets
Growth remains a major priority heading into 2026. Chick-fil-A is expanding into new and carefully chosen U.S. locations. One early example was the Ann Arbor, Michigan store opening in late 2025. The college-town location saw heavy demand from day one.
College Towns Are a Key Focus
Ann Arbor’s opening highlighted Chick-fil-A’s interest in student-heavy markets. Home to over 50,000 University of Michigan students, the area proved highly receptive. Customers reportedly lined up early on opening day. High traffic like this signals strong long-term potential. College communities continue to be a strategic target.
Stadium-Area Locations Gain Attention
Another strategic expansion includes a planned location at Patriot Place near Gillette Stadium. This restaurant will feature drive-in service and outdoor seating. The design caters to both everyday visitors and game-day crowds. While an official opening date hasn’t been announced, it’s expected in the coming year.
New York and Florida See Growth
Chick-fil-A is also expanding further into New York and Florida. Planned locations include New Hartford and Wallkill, New York. Additional restaurants are slated across Dutchess and Ulster counties. In Jacksonville, Florida, a new location is scheduled to open in summer 2026 despite local traffic concerns.
Canada Continues to Welcome Chick-fil-A
International expansion is another major pillar of the 2026 strategy. Chick-fil-A first entered Canada in 2019 with a Toronto location. The company committed to opening 10 Canadian restaurants per year starting in 2022. By 2030, it hopes to have more than 20 locations in Alberta alone.
Europe and Asia Enter the Picture
The expansion doesn’t stop in North America. Chick-fil-A has committed $1 billion to international growth in Europe and Asia. The company aims to establish a foothold in these regions by 2026. Expansion is expected to continue steadily through 2030.
Community Focus Drives Global Strategy
Chick-fil-A leadership has emphasized community involvement overseas. Chief International Officer Anita Costello highlighted the importance of local operators. These operators are expected to understand and invest in their communities. The approach mirrors the brand’s domestic strategy on a global scale.
